Privacy Policy

Last updated: 29 July 2026

1. Introduction

NuHome Estate Agents ("we", "us", "our") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or contact us.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following personal information when you use our website or contact us:

  • Full name

  • Email address

  • Postal address

  • Telephone number

  • Information you provide through our contact form

  • Technical information collected through cookies that are necessary for the operation of our website

3. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries.

  • Arrange property viewings and discuss property sales or lettings.

  • Provide our estate agency services.

  • Maintain records of communications.

  • Comply with legal and regulatory obligations.

  • Improve the functionality and security of our website.

We do not sell your personal information to third parties.

4. Legal Basis for Processing

We process your personal information where:

  • You have given us your consent.

  • Processing is necessary to respond to your enquiry or provide requested services.

  • Processing is necessary to comply with legal obligations.

  • We have a legitimate interest in operating and improving our business.

5. Cookies

Our website uses cookies to help it function correctly and to improve your browsing experience.

Cookies are small text files stored on your device. You can manage or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

Where required by law, we will request your consent before placing non-essential cookies on your device.

6. Sharing Your Information

We may share your information where necessary with:

  • Professional advisers.

  • IT service providers who support our website and systems.

  • Regulatory authorities or law enforcement where required by law.

We only share information where necessary and ensure appropriate safeguards are in place.

7. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

Although we work to protect your information, no method of transmission over the internet is completely secure.

8. How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with legal, regulatory or professional obligations.

9. Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal data where applicable.

  • Request restriction of processing.

  • Object to certain types of processing.

  • Request transfer of your data where applicable.

  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

10. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact:

Email: info@nuhome-ea.com

11. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO). We encourage you to contact us first so we can try to resolve your concerns.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. The latest version will always be available on this website.